Audio Typing ... Digital Transcription
Word Processing ... Copy Typing
An invoice will be issued on completion of each assignment unless agreed otherwise. Payment is due strictly 14 days from the date of the invoice. Payment can be made by cheque payable to Assured Transcription, by BACs or alternatively by credit or debit card via Paypal (service charge applies when paying by Paypal). If for any reason the bank returns an uncleared cheque the client will be responsible for all related charges plus an administration fee of £10.
In the event of a client cancelling an assignment after work has started, the client will be charged for any work completed up to that time.
Although Assured Transcription will have proof-read the work, the client is responsible for final proofreading. Any errors or omissions brought to our attention within 48 hours of receipt will be amended free of charge. Any other additions, or amendments made by the customer, may be charged.
If full instructions are not given or changes made clear to Assured Transcription, no responsibility can be taken for such discrepancies whatsoever if these are not made clear prior to or during work on the project.
Assured Transcription cannot be held liable for damage to any media supplied by the customer either in our possession or in transit.
Copies of clients’ files will be kept for a period of six months only, it is therefore suggested that the client makes a back-up copy of any documents they may require.
Any work returned by post will be via Royal Mail recorded delivery, with costs invoiced to the client. Clients are advised to use a similar method of postage for any documents sent to Assured Transcription.
All incoming emails or other media will be scanned for viruses. Assured Transcription will not open unsolicited attachments or attachments which do not have an explanatory message. We endeavour to scan all emails and attachments sent to customers for viruses etc. however it is the responsibility of recipients to check text, graphics and attachments before opening the file as no responsibility or liability will be accepted by us.
Assured Transcription is not responsible for the end use of any document produced or edited by us, nor are we responsible for the content of any document supplied. Clients are solely responsible for abiding by copyright laws. We reserve the right to reject any work which contains material we consider to be illegal, immoral or offensive.