WHAT OUR CLIENTS SAY:

My comments on your service are:  

• Initial contact by telephone - I was easily able to explain my needs and the purpose of my study, also clear identification of  timescales and costs 
• Excellent suggestions from this service on what they could do to improve my transcript to make it fit for purpose - this really helped when I came to do the thematic analysis. 
• Mary Anne provided quick responses to my emails. 
• Voice file submitted to drop box without difficulty and receipt of same acknowledged same day. 
• Transcript arrived on the exact date promised and to my specifications. 
• Overall - I was very pleased with the service offered and will be using it again in 2012.

Associate Dean, Wales Deanery, Cardiff

I am pleased to go on record as saying that I am very pleased with the service I always get from Assured Transcription, and am happy to highly recommend them.

Peter Littlewood, Southern Landlords' Association

I believe your service is very good and the turn-around of the work is excellent.

Chris Bell, Base Building Consultancy Ltd

We're very happy with the service thank you - very friendly, helpful and efficient. Always endeavouring to work towards our requirements and a good quality of work is returned in good time.

Firm of employment of lawyers, Tunbridge Wells

The service you provide is the best I have ever come across. I find you an absolute God send. You take my drivel and swiftly turn it into a far better document.

Assured Transcription is

• Swift
• Accurate
• Affordable

I only wish I could find more to do. I have completely stopped using my own secretary for any transcription.

Chris Tomlin, Croft Structural Engineers Ltd (2011)

 I have spoken to the researchers who were involved in the interviews that you transcribed for us and they were all very pleased with your work. They mentioned that your accuracy was excellent and that they were very pleased that you had put so much effort into making sure that all of speech was transcribed, even the difficult parts. They were also very pleased at the promptness of your response to our request for work and that your work was completed well within the deadline given; that is always very much appreciated in their field of work.

I would also like to say that your drop box system for arranging work works very smoothly and your flexible and positive attitude is very much appreciated. It has been a pleasure working with you and I would not hesitate to contact you in future for any other transcription services that we need and I would be very happy to recommend you to any colleagues here at the University.

Research Secretary, University of Stirling

Assured Transcription was able to turn around my large projects very quickly and while retaining remarkable quality. I was incredibly grateful for the friendly, professional, and affordable service that I received from Assured Transcription. I would recommend their services to anyone.

Graduate Teaching Assistant, University of Kent

I am very happy with the service you provided in 2010. I was very much impressed with the speed that my transcriptions were delivered, the communication but most of all the flexibility from your side.

I have no negative remarks or experiences.

Learning Advisor Contracting & Procurement, Shell

Assured Transcription’s dependability and accuracy have saved us many hours of work. We trust Assured Transcription and remain faithful customers.

Executive Editor, International Council for Exploration of the Seas

Thank you so much for providing a prompt and accurate audio typing service for me on the Poundbury Series at the Princes Foundation. I appreciated your unfussy approach that enabled me to get the scripts when I needed them.

I am happy to recommend your service and I will let my colleagues at the foundation know about the service you provide in case they have similar requirements.

Noel Isherwood, Poundbury Representative, The Prince’s Foundation for the Built Environment

"Over the years I have worked with numerous transcribers.　　Mary Anne is the fastest and most importantly most accurate professional I have had the pleasure to meet.　　Not only correct spelling but layout and formatting too.　　With her amazing swift turnaround our reports are now flying out the office.　　She has really made a difference.　　To top it off her fees are very reasonable!"

Chris Tomlin, Croft SE Structural Engineers (2010)

It has been a pleasure working with you throughout the year. You have always provided an efficient, friendly and helpful service. The speed and accuracy of your transcriptions, however poor the original recording supplied, continues to impress and we look forward to working with you in the future.

Katie Drapes, Interim Accredited Programme Manager, Kent, Surrey and Sussex Deanery

(The Kent, Surrey and Sussex (KSS) Deanery coordinates the delivery and funding of postgraduate medical and dental education in Kent, Surrey and Sussex)

Mary Anne offers a quick and highly efficient transcription service. Turnaround times are crucial for our organisation and Mary Anne has never failed to deliver, meeting and exceeding expectations each and every time. The transcriptions are always high quality and I would have no hesitation in recommending Mary Anne’s services.

Anita Douglas, HR Director, Peter Vardy Ltd, Chain of New and Used Car Dealerships, Scotland

"We　have never been less than　delighted with Mary Anne's work. She is fast and reliable and very accommodating to demanding requirements, allowing　us to offer a great additional service to our customers. I would recommend her work to anyone and I will certainly be using her for all my typing needs in the future."

Ruth Bennett, Student Proofreading Ltd

"The work we received was of a high standard, with great customer service throughout our time working together. I would 100% recommend Assured Transcription and would always use them again."

Isabel’s Typing Service

I have been using Assured Transcription for several months and have been very happy with the prompt and accurate assistance provided.

Philip Swift, CMA Loss Adjusters

I was going to drop you a line to tell you how much we appreciate your work. We have used a number of transcribers in the past and you leave them all in your wake. The quality of your transcription is second to none and this is vital for us. When it comes to organisation, we are also very impressed by your outstanding reliability - again something which makes our lives much easier here. And you can of course quote me on this!

Russell Jones, Instant Ideas Ltd

"Assured Transcription provided both value for money and excellent 　professional　support.　My　commissions were delivered on time and to budget and the quality is faultless - who could ask for more? I would have no hesitation in recommending this service."

Head of Flexible Learning,　Holborn College (Holborn College is one of the UK's leading independent Law and Business colleges)　

A large part of the work produced by Mary Anne has been by transcription, via broadband/email externally. 　This has proved very successful to the business with a very rapid response from Mary Anne, with documents completed quickly and to a high standard.

Her knowledge of word processing is extensive, her service professional, reliable as well as flexible and she is a very valued member of our staff." 　

Barbara Simmons, Robin Simmons Associates, Chartered Building Surveyors

Thanks very much for the last batch of transcripts... Can I also say a huge thanks to you and your team – it was a big task and from my perspective, it has gone very smoothly with good quality transcription at a price that was within my budget. I really appreciate the hard work that has been put in. I should also say that we have bid for some more work today and if successful will be looking for transcription services again towards the middle of the year. AT will be my first port of call.

Researcher, Oxford University